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Associate, Advisory Knowledge

What We Do:

NFF works toward a more just and vibrant society through:

Financing that invests in missions. Our customized financing strengthens hardworking nonprofits and social enterprises.

Consulting that empowers leaders. Our experts equip you to make financial decisions that best serve your mission.

Partnering on big problems. Service providers, funders, and investors turn to us for new ways to collaboratively support stronger, fairer communities.

Learning that helps illuminate paths to solving complex social issues. Sharing experiences and expertise – from ideas to anecdotes to cutting-edge data and analysis – makes it easier.

 

Nonprofit Finance Fund® (NFF®) advances missions and social progress in underserved communities through financing, consulting, partnerships, and knowledge-sharing that empower leaders, organizations, and ideas. A leading Community Development Financial Institution (CDFI), NFF currently manages over $310 million. Since 1980, we have provided almost $700 million in financing and access to additional capital in support of over $2.3 billion in projects for thousands of organizations nationwide.

 

Position Summary:
The Advisory Services team is seeking a full-time Associate, Advisory Knowledge.
Recognizing that our clients strive to adapt in an ever-changing environment, NFF’s Advisory Services adapts our consulting services with customized solutions built around individualized client needs. To facilitate this learning-intensive approach, the internally-facing Knowledge team works to make a broad range of content accessible to staff, such as lessons and resources from past and current work, a reference library of consulting tools, and detailed explanations of concepts used in NFF’s advocacy efforts. We also build upon existing resources and knowledge to support new needs as they arise.
The Advisory Services Associate serves as an integral member of the Advisory Services practice with primarily responsibility for supporting the day-to-day operations of the Knowledge team. A key responsibility is to manage and build upon the SharePoint-based Wiki that houses NFF’s repository of knowledge. This includes coordinating with Advisory staff on their knowledge contributions, organizing existing content for easy reference and synthesizing newly acquired information for quick and accessible learning. In addition to managing the Wiki, the Associate will serve as project manager to keep other Knowledge efforts on track, which can include liaising with the Operations team to align Knowledge efforts with Salesforce, updating the library of workshop material, and providing logistical support during Advisory staff training and onboarding.
The successful candidate has a commitment to the social sector and a passion for topics related to nonprofit capacity building or financial consulting. While not a client facing role, the Associate is immersed in a wide array of topics related to consulting, finance and management practices of the nonprofit sector. They are expected to learn about the key issues within the field, understand NFF’s priority areas for learning and synthesize information for sharing.
The Associate works directly with NFF senior-level consultants and the entire Advisory Services team on a regular basis and, as such, must embody NFF Values and be able to communicate in a clear, compelling and accessible manner. Like all team members, the Associate works in a fast-paced environment and manages a substantial portfolio of work. This position will work closely with and report directly to the Advisory Services Director for Knowledge. The Associate can expect regular supervision, particularly as it relates to setting priorities, but there is an expectation of self-reliance in most day-to-day tasks. This is a position to be located in NFF's New York office.


Primary Duties and Responsibilities:

  • Support and coordinate multiple Knowledge projects as needed; this includes maintaining the team project calendar, categorizing and organizing knowledge-related documents, drafting materials for meetings, capturing key learnings and next steps from meetings and tracking new content or tools being developed throughout the entire organization.
  • Manage the development and maintenance of NFF’s Knowledge Wiki, including coordination with the Advisory Services team on content development, integration with other NFF systems and processes to capture knowledge as an ongoing business practice, organization of new and existing information for easy reference and maintenance of content pages.
  • Gather and maintain a usable and up-to-date library of new workshop material and content from across the Advisory Services practice.
  • Provide logistical support for training activities of new Advisory staff, liaising with their managers and the Advisory Capacity Manager to coordinate sessions.
  • Perform other duties as assigned.

 

Essential Requirements for Education and/or Experience:

  • 2-3 years of experience related to nonprofit management, nonprofit finance or knowledge management.
  • Bachelor’s Degree required.
  • Demonstrated commitment and passion for the social sector, particularly nonprofit finance, impact investing and/or outcome readiness.
  • Excellent writing, editing, listening and verbal communication skills; ability to organize, present, and synthesize a high volume of complex information in a succinct and accessible manner.
  • Comfort with quantitative analysis and methodologies related to organizational assessment, financial trend analysis and sector research.
  • Detail oriented with strong time-management, project management and multi-tasking abilities.
  • Critical and creative thinker with the ability to manage ambiguity, make cogent connections between disparate pieces of information and present them in a simple, compelling manner.
  • Professional maturity and ability to build relationships with colleagues in a way that is consistent with NFF’s Values of Generosity of Spirit, Rigor without Attitude, Responsiveness and Leading by Doing. (For more information on the NFF Values, click here).
  • Flexible, curious, creative, enthusiastic and with a sense of humor.
  • Interest and ability to travel nationally, year round, up to 10% of the time.
  • Proficiency in Microsoft Office applications (Excel, Word, and PowerPoint).

 

Specialized Knowledge/Beneficial Skills and Experience:

  • Prior experience with nonprofit consulting, knowledge management, archival projects or professional training programs.
  • Prior experience with SharePoint and/or Salesforce.


Please Note:

All salaries are commensurate with experience and include an attractive benefits package.

Nonprofit Finance Fund is committed to diversity, equity and inclusion in its workforce.  Diverse candidates are encouraged to apply.

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice.

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.

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