Associate Director, Knowledge & Communications

Location: (Multiple states)

Department: Knowledge & Communications

Type: Full Time

Min. Experience: Manager/Supervisor

What We Do:

Nonprofit Finance Fund® (NFF®) unlocks the potential of mission-driven organizations through tailored investments, strategic advice and accessible insights. Founded in 1980, NFF helps organizations connect money to mission effectively. A leading community development financial institution (CDFI) with over $300 million in assets under management, NFF has provided $575 million in financing and access to additional capital in support of over $1.5 billion in projects for thousands of organizations nationwide. In partnership with others, we've also supported the provision of more than $120 million in grants to nonprofits for recovery, capital and planning grants and reserves.

Each year, we work with hundreds of nonprofits providing education and financial advice and tools to improve their financial understanding and health, and we partner with foundations across the country to develop solutions for organizations’ most pressing issues.

NFF is building a versatile team that has the diverse skills to deliver our products and the entrepreneurial approach and flexibility to support and drive NFF’s growth and innovation. NFF works nationally and our staff is located across five offices in New York, Boston, Philadelphia, San Francisco and Los Angeles.


Position Summary:


The Associate Director, Knowledge & Communications (K&C) will be a senior member of a fast-moving and highly collaborative team that designs and executes outreach, communications, and thought-leadership projects that advance NFF’s work toward a more just and vibrant society. S/he will be charged with planning, overseeing, and helping to implement select projects from conception to dissemination, such as (but not limited to): issues-based and other communications campaigns, and print and online deliverables and collateral including NFF publications, content on three websites, and marketing/sales support for NFF business units. This position requires a very strong writer/editor and accomplished storyteller with a very keen eye for detail; creativity and strong experience across print and digital platforms, and a talent for making often complex subject matter engaging and accessible to both B2B and community-facing audiences. S/he will be a key NFF brand ambassador; will oversee select projects with minimal supervision (often serving as the final eye and approver), and must be a team player ready and willing to roll up sleeves and pitch in on mundane as well as strategic tasks.

The ideal candidate embodies NFF’s values; proactively builds strong relationships with and wholeheartedly collaborates across K&C and wider NFF teams and departments; provides support and adds value up and down the management chain, and is a keen and active listener ready to add a constructive voice to discussions.

This position will report to the Vice President, Knowledge & Communications. While the preferred location is NFF's New York headquarters, excellent candidates will be considered in Boston, Philadelphia, San Francisco and Los Angeles.


Primary Duties and Responsibilities:

  • Contribute strongly and creatively to strategic planning and processes.
  • Perform and manage execution of select K&C projects and campaigns.
  • Work across the team and NFF to build solid working relationships that help K&C identify and act on key messages, stories, and channels that advance NFF’s business objectives and mission.
  • Oversee issues management that keeps the team and NFF up to date on our operating environment.
  • Write, edit, and otherwise ensure impactful, engaging, and well-presented content.
  • Perform other duties as assigned.


Essential Requirements for Education and/or Experience:

  • Bachelor’s degree and a minimum of 8 years’ experience in professional communications (work samples will be requested).
  • Nonprofit, finance, health, and/or B2B experience particularly welcome.
  • Creative, strategic, and critical thinking.
  • Excellent writing, editing, content development (including design/layout liaison) and proofreading skills.
  • Strong experience developing, utilizing, and managing websites, publications, and social media. 
  • A team-player with good time-management skills and a sense of humor even when facing tight deadlines and high work volume; comfort working in some ambiguity; willingness and ability to pivot when necessary.
  • Solid ability to execute projects collaboratively and with minimal supervision.
  • Demonstrated interest in the social sector and a more just and vibrant society.


Please Note:

All salaries are commensurate with experience and include an attractive benefits package.

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position.  It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without advance notice.

When submitting an application, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.  

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